Privacy Policy

When you create an account, place an order, or contact us, we collect information such as your name, email address, phone number, shipping address, and order history. We also collect basic technical information like your browser type and IP address to keep our site secure and working properly.

We use your information to process and deliver orders, communicate order updates, respond to support requests, and improve our products and services. We do not sell your personal information to third parties.

Payments are processed by our payment partners. WOW QUEENS does not store your full card details on our servers. Cash on Delivery orders are handled by our courier partners at the time of delivery.

We share the minimum necessary information with courier partners (to deliver your order) and payment processors (to complete your transaction). These partners are contractually required to protect your data and use it only for the service they provide us.

We use cookies to keep you signed in, remember items in your bag, and understand how our site is used so we can improve it. You can disable cookies in your browser settings, though some features may not work correctly without them.

We retain your account and order information for as long as your account is active or as needed to comply with legal obligations. We use industry-standard security practices, including encrypted connections and hashed passwords, to protect your data.

You can access, update, or request deletion of your personal information at any time by visiting your Account page or contacting us at hello@wowqueens.in.

We may update this Privacy Policy from time to time. Material changes will be reflected on this page with an updated revision date.

Questions about this policy? Reach us at hello@wowqueens.in or through our Contact page.